Privacy Policy

Effective Date:

December 2, 2024

1. Introduction

Heal Better Health Center is committed to protecting your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.

2. Information We Collect

Personal Information: When you contact us through forms such as 'Contact Us' or appointment requests, we collect personal details including your name, email address, phone number, and any health-related information you provide.

Usage Information: We monitor your interactions with our website, such as pages visited and content viewed, to enhance user experience.

Cookies and Tracking Technologies: Our website utilizes cookies and similar technologies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

3. Use of Information

We utilize the collected information to: Respond to your inquiries and process appointment requests. Provide, operate, and maintain our website and services. Improve, personalize, and expand our website and services. Understand and analyze how you use our website and services. Develop new products, services, and features.

4. Sharing of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share your information with:

Trusted Third Parties: These include service providers who assist us in operating our website and delivering services, provided they agree to keep your information confidential.

Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes.

5. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites before interacting with them.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and access controls. However, no online system can guarantee absolute security.

7. Your Rights

Under HIPAA and applicable privacy laws, you have the right to:

Access your personal health information.

Request corrections to your records.

Request an accounting of disclosures of your health information.

File a complaint if you believe your rights have been violated.

8. Your Consent

By using our site, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website and services.

9. Changes to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. Your continued use of our website after any updates constitutes your acceptance of the revised policy.

10. Integration of YouTube Content

YouTube Videos: Our website embeds content from our Reversing Neuropathy YouTube channel. YouTube may collect information about your interaction with these videos, subject to their privacy policy.

Data Usage by YouTube: By interacting with YouTube videos on our site, you may be subject to data collection by YouTube or Google, including usage data and tracking technologies.

Your Choices: If you do not wish to have this data collected, you can choose not to interact with the videos or adjust your privacy settings on YouTube.

Links to YouTube Channel: Clicking on links to our YouTube channel will direct you to YouTube, which operates under its own terms of service and privacy policy. For more information, visit the YouTube Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email:

[email protected]

Address:

125 Riverbend Drive, Charlottesville, VA 22911

Phone:

(434) 977-5432

New Patient Special

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Over 400+ Google Reviews

We’re proud to be one of the top-rated clinics in Virginia for treating knee pain and peripheral neuropathy. Patients from Charlottesville, Albemarle County, and surrounding areas trust us to provide life-changing results.

Conveniently Located in Charlottesville, VA

Heal Better Health Center:

125 Riverbend Drive, Suite 1, Charlottesville, VA 22911

Near the intersection of the 250 Bypass and Stony Point Road, we serve patients from Charlottesville, Albemarle County, Richmond, Staunton, Harrisonburg, and more. Patients travel from across Central Virginia for our unique, natural treatments.